C&F Home strives to provide you with superior quality and excellent customer service. We stand behind all our products and we stand by our customers. We want you to be 100% satisfied with every purchase.
We want you to love your purchases as much as we do. If you are not completely satisfied with your purchase, we’ll gladly offer you an exchange or a refund within 30 days of receipt of your product. Proof of purchase is required for a refund.
Returns are refunded in the original payment form for the merchandise price. Taxes charged are refunded in accordance with state and local laws. Shipping and handling costs are subtracted from the refund, unless the item received is damaged, defective or incorrect.
If a discount was applied at purchase, that discount will be proportionally applied to the refund or credit. Gift cards and international purchases are not eligible for returns. If you were the recipient of a product as a gift, returns shall be honored if requested within 30 days of the original purchase and refunds shall be issued in the form of store credit only.
Please allow 1 week from receipt of your return for the refund to be applied to your original form of payment.
To initiate an exchange, please contact our customer care team at 877.279.6656 or email us at firstname.lastname@example.org and include your order number and the item(s) you wish to exchange. Please allow 1 week from receipt of your exchange for any refund amount due to be applied to your original form of payment.